Re: Stuck on loading screen

by kkzeus1010
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Stuck on loading screen

★★★ Novice

Hi I have had a number of problems with sims in the past, but as of now when I open sims I get stuck on the title screen, where is stops loading and goes into not responding. I've tried repairing, and uninstalling. I have no mods or CC, but I have a number of packs. Here is my dixdiag attatched.  Thanks.

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Accepted Solution

Re: Stuck on loading screen

Champion (Retired)
@kkzeus1010 Please try a clean boot. If that works follow the troubleshooting steps linked to at the button. https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
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Re: Stuck on loading screen

Champion (Retired)

@kkzeus1010 

 

Your Graphics driver are several years old. Please go to Nvidia.com to update.

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Re: Stuck on loading screen

★★★ Novice
@jpkarlsen oh that dxdiag is from a few weeks ago. Sorry i did that already, but that one is the only one changed.
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Re: Stuck on loading screen

Champion (Retired)

@kkzeus1010 

 

Please post a new DxDiag.

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Re: Stuck on loading screen

[ Edited ]
★★★ Novice

@jpkarlsen Here.

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Re: Stuck on loading screen

Champion (Retired)
@kkzeus1010 Please try a clean boot. If that works follow the troubleshooting steps linked to at the button. https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
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Re: Stuck on loading screen

★★★ Novice
@jpkarlsen I did a clean boot like 2 weeks ago....
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Re: Stuck on loading screen

Champion (Retired)

@kkzeus1010 

 

Good that means that you should be familiar with the process.

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Re: Stuck on loading screen

★★★ Novice
@jpkarlsen How to update Graphic drivers?
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Re: Stuck on loading screen

Champion (Retired)

@simsiestar 

 

Please read my first posting in this thread. Note only valid for GeForce cards.

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