May 2019
Product: The Sims 4
Platform:PC
I want to talk about something you don't mention above:
How accessible is the current experience? I can use parts of it
Summarize what in the product is difficult to use. I literally can't access things I've built and uploaded to the gallery. Months of work has just...vanished.
How is this making it more difficult? I can't access a good majority of my builds, or the builds of others I've saved to my library.
How can we reproduce this experience? Heck if I know! I don't even know what's causing it.
My personal library in the gallery is completely borked. Things I've saved to my library are gone, with only a white winged llama in their place.
May 2019
I moved your thread to the Sims 4 board.
May 2019
Try doing a factory reset as described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199