February 2022
June 2022
Yes bro, I just bought sims 4 and I’m having such a hard time even trying to get the game running. My origins account is asking for the product code so it knows I have the sims but I never got any type of code.
June 2022
@John1803Metcalf The typical reason this happens is you're signed into the "wrong" Origin account, as in, not the one linked to the Steam account that owns Sims 4. Make sure you're in the correct account and try again.
If you're not sure what account to use, go to ea.com, click the sign-in button and then the Steam logo, and enter your Steam credentials. Then check which email address is listed in your Origin profile. That's the email you need to use when signing into Origin.
October 2022
have you found out how to resolve the problem yet i have the exact one rn
October 2022
@notnightmareyt47 Make sure you're signed into the Origin account that's linked to the Steam account that owns Sims 4.