So i just got the sims 3 yesterday

by joshgameing101
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So i just got the sims 3 yesterday

★★★ Newbie

So I just got the sims 3 expansion pack with late night, high end loft stuff and I have supernatural. Well today when I went to go play it says the sims3launcher has stopped working. What do I do

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Re: So i just got the sims 3 yesterday

@joshgameing101  The simplest thing to try is to drag your entire TS3 game folder out of Documents and onto your desktop.  When you launch the game again (if it launches), a clean folder will spawn with no content.  If you can load a new save in this clean folder, you can move your existing saves and other content into it from the old folder.

 

If that doesn't help though, it's necessary to start narrowing things down.  Are you running Windows or macOS?  And what kind of install is this?  (Origin, Steam, disc)  And I take it you've installed all the packs you own?

 

If you have Windows, please run a dxdiag and attach the results to a post here.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

 

If you're on a Mac, please provide your specs, as described in this post:

 

https://answers.ea.com/t5/The-Sims-Mac/READ-FIRST-Sims-3-Mac-Help-Guides-and-Troubleshooting/m-p/475...

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I don't work for EA. I'm just trying to help fellow players with their games.
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