Sims4 installatin impossible

[DiamondDesi]

Hello Everyone,

Does anyone knows how to contact EA my email because 7 days i stay on chat and waiting for their call back and nothing,

I have bought Sims 4 retail but firstly i am unable to install the game.Second-The DVD is not being recognized.

Should i return the gama and get my money because it looks that i spent 45GBP on nothing.

[Phantomlover1717 · Accepted solution]

Could you try opening the chat in a different browser, like Chrome, Internet Explorer, Firefox, Opera or Safari?

[Phantomlover1717 · Accepted solution]

Could you try opening the chat in a different browser, like Chrome, Internet Explorer, Firefox, Opera or Safari?

[DiamondDesi]

I have  popup blocker so that is why i was unable to contact.

Thank you