August 2014
August 2014
Can you kill the process?
Not too sure how it works on a laptop (should be roughly the same) - but open the task manager with ctrl, alt and delete. It should open up under the tab, Applications. Right click on the Sims 3 and choose "Go to process" - then once you have found that, click on the Kill Process.
Hope that helps
January 2015
I had this problem as well, and for a while, I resorted to shutting down my laptop everytime it turned black and went on a continuous music loop. That worked but was quite incoveniencing. Now, if I save it, but do not hit 'save and quit,' it will save. Then if you hit 'quit' and 'just exit' it worked for me. Hope this helps ^.^
January 2016
January 2016
Did you start the task manager and closed the ts3 (or ts3w.exe) process from there ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2016
The sims screen is stuck. I can still exit out but i can't shut it down properly. What do I do?
January 2016
KIll the ts3.exe (or ts3w.exe) process through the task manager
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2016
This worked for me. I pressed command ,option and escape all at once and a list popped up. I scrolled down to sims 3 pressed it and clicked force quit that worked for me.I hope it helps.
June 2016
when i go on my apps, sims 3 is not there, so i cant "kill the process" and the main problem im having is uninstalling Sims 3, it says it is open and running, even though i can't see it.
June 2016 - last edited June 2016
Same here
This happens to me every time my game freezes and animations continue (or sound plays, animations continue and without animations playing and game is frozen despite the playing sound) at a certain time (2am or earlier). I have done too many things to prevent it, but all of them didn't help at all.
To begin with, I ALWAYS 'kill' the process via Task Manager as I am on a Windows 7 computer and playing in windowed mode. This way it's easier for me to access Task Manager by right clicking at the Taskbar and not doing the Ctrl-Alt-Del combination which leads to crashing my game to desktop.
After a few seconds I see a message saying "Sims 3 has stopped working: Windows is collecting more information...." and every time I click on Cancel, NOTHING happens! Even if I start a new game!
I also tried running the game in compatibility mode, restart the computer and powering the computer off, which all of them seem to have NO specific result and making things worse.
I always thought it was supposed to be a spawner, Overwatch notification or just my computer freezing (or letting my game not exit) for good? I didn't think it was supposed to be the whole cause to the problem, but what can be the whole cause to the problem?
Any help would be much appreciated.
Thank you!
(Sorry for my bad English.)