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Re: Sims3 Launcher no longer responding with latest Origin Update

by puzzlezaddict
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Original Post

Sims3 Launcher no longer responding with latest Origin Update

★★★★ Novice

I purchased several of the games from Origin so I have to run it through them. With the last update, when I click on Launcher (which then opens Origin), I get the window asking if I want my computer changed (stupid Win10) and then a box opens with a thin black strip and Origin on the top and everything whited out. Nothing happens after that.

 

Of course I can go at it from another direction but this is the shortcut I've been using and have. Anyone else experiencing this?

Message 1 of 5 (151 Views)

Re: Sims3 Launcher no longer responding with latest Origin Update

★★★★ Novice
Oops. Forgot to mention that the window can't be closed except through Task Manager.
Message 2 of 5 (147 Views)
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Re: Sims3 Launcher no longer responding with latest Origin Update

@columbia93  Try clearing Origin's cache, and if that doesn't work, uninstalling Origin "the hard way" and reinstalling.

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

 

If these steps don't help, please run a dxdiag and attach the results to a post here.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 3 of 5 (138 Views)

Re: Sims3 Launcher no longer responding with latest Origin Update

★★★★ Novice
@puzzlezaddict Just FYI, the cache thing didn't change it. Will uninstall/reinstall. Ugh
Message 4 of 5 (106 Views)

Re: Sims3 Launcher no longer responding with latest Origin Update

[ Edited ]
★★★★ Novice

I've gone the hard route. Not sure if it will work because, although it says it will redownload all my games, it only redownloaded 4 of the tiny games. No Sims, Spore, and others that I'd had to contact Origin about when I bought this computer in order to have THEM install from their end. So, this will take hours.

 

Off to (obviously) download the Sims 3 first.

 

Done and done. Seems to work now .... until the next time!

 

Thx!

 

Message 5 of 5 (98 Views)
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