Sims3 CTD without any error at high-end PC

by maxlaton
Reply

Original Post

Sims3 CTD without any error at high-end PC

★★ Novice

  My sims 3 constantly ctd without even a single error message when I am playing on my new PC(14700kf 32G ram 4080S) I have use the elderlake patch and use the win7 mode,but the game always crashes without any sign. I cap it at 180 fps too. please help!

Message 1 of 13 (253 Views)

Re: Sims3 CTD without any error at high-end PC

@maxlaton  Please list the world(s) you're playing in and any mods you use, and let me know whether you use custom content.  It's fine if you do; I just need to know.

 

Please also run a dxdiag and attach it to your reply.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 13 (226 Views)

Re: Sims3 CTD without any error at high-end PC

★★ Novice

I am playing on Appaloosa Plains,I have downloaded several packs from the sim3 shop like the Japanese custom packs. The mod list that I am using is in the picture that I post.

Message 3 of 13 (213 Views)

Re: Sims3 CTD without any error at high-end PC

★★ Novice

@puzzlezaddict I forget to @ you so you might not see my reply,I have uploaded the things that you mentioned,thanks in advance.

Message 4 of 13 (191 Views)

Re: Sims3 CTD without any error at high-end PC

@maxlaton  Please remove both Lazy Duchess Smooth Patch mods.  They can cause issues, although typically not crashes, so it's best not to use them at all.

 

If that doesn't help, please remove the second through fifth mods on your list.  The others should be fine.

 

If that doesn't help either, please move the entire Sims 3 folder out of Documents > Electronic Arts and onto your desktop.  When you open the launcher, a clean folder will spawn with no content.  Don't add anything to it yet; just start a new save and see how it runs.

 

A component of the Gigabyte Control Center is crashing repeatedly, according to your dxdiag.  So it's worth disabling this while you play.  You can kill it in the Task Manager; it will restart with Windows.

 

By the way, is this a Steam or disk install, or something else?  And have you confirmed that your fps cap of 180 is actually working?  You can use the cheat fps on to show an fps counter in the upper-right corner of the screen.

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 5 of 13 (183 Views)

Re: Sims3 CTD without any error at high-end PC

★★ Novice

@puzzlezaddict Could you tell me which part of GCC should I disable? Or just disable the full app? I bought this game on steam and I use the nvidia control panel to limit the framerate to 180fps I also have the vsyn on

Message 6 of 13 (173 Views)

Re: Sims3 CTD without any error at high-end PC

★★ Novice

@puzzlezaddict It is sad that the game still crashes even after I follow all your advice.

Message 7 of 13 (170 Views)

Re: Sims3 CTD without any error at high-end PC

@maxlaton  The question is whether you're actually only seeing 180 fps in-game.  Please make sure and let me know.

 

If you get another crash, please try playing in a clean boot:

 

https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-...

 

The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run.  Disable the rest as described.

 

When you reboot your computer, go through the Task Manager's background processes list shutting down any service that doesn't absolutely need to be running, for example anything from MSI Afterburner to RGB software might still be enabled.  If you accidentally kill a critical process and it doesn't restart on its own, just reboot your computer again.

 

Don't open anything other than Sims 3 while testing, not even a browser window.  You don't need to open Steam; just launch the game from TS3W.exe (with the W), which is here by default:

 

C:\Program Files (x86)\Steam\steamapps\common\The Sims 3\Game\Bin

——————————————————————————————————————————

I don't work for EA. I'm just trying to help fellow players with their games.
Message 8 of 13 (152 Views)

Re: Sims3 CTD without any error at high-end PC

★★ Novice

@puzzlezaddict @Thanks for your reply I'll do some further test and post the result here as soon as I have the time! And sorry for my late reply,being quite busy these days.

Message 9 of 13 (125 Views)

Re: Sims3 CTD without any error at high-end PC

★★ Novice

@puzzlezaddict It seems that I have a new problem,I just can't start a new game,do you know what maybe be the cause of it?

Message 10 of 13 (94 Views)