Sims won't open

[puzzlezaddict]

@JazzieThuqqinz  Try clearing Origin's cache and uninstalling it "the hard way."

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/

Download the full installer, not the usual ThinSetup, and run it as an admin.  Once it's installed, run Origin as an admin as well.  This is a direct download link:

http://download.dm.origin.com/origin/live/OriginSetup.exe

If you still get that "Origin is offline" message, try using your phone as a mobile hotspot.  Make sure it's using data, not your home wifi.  You don't need to download the game using your data; just test to see whether you still get that offline message.

[JazzieThuqqinz]

@puzzlezaddict And in the end, this was all solved by by uninstalling and reinstalling the game. lol Thank you for the help. Clearing the cache also helped