Sims won't do anything except walk around???

[strawberrypuffle]

So I've had this issue a couple times now since the release of University but tonight it happened continuously for 5 hours. I was trying to play with a new sim I had created, but every now and then she would just stop what she's doing and stand there, if I debug her she will be able to walk around, but as soon as I try to interact with something, no matter what it is, she freezes again. I don't know what's going on?!


I have disabled mods and CC to try and fix this but it still happens..

[kreatora · Accepted solution]

@strawberrypuffle

Step 1. Rename The Sims4 folder to "The Sims4 old"
Step 2. Fix the game in Origin
Origin/ My games library - right-click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
Step 4. Check if you still have this problem in the newly created game folder. Start a new game with random sims.
If the problem disappeared
Step 5. Delete in the new game folder following folders:
"saves" and Tray.
Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
Step. 7. Paste this folder in a newly created game folder.
Step 8. Do the same with Tray folder and TrayDeleteItems file
Step 9. Check if there are newly updated version mods you are using.
Then copy and paste your mods and CC from the old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
Step. 10. Launch the game and check if this problem also disappeared in this old save.
The last step - delete The Sims4 old folder.
Your saves and library will be not changed or damaged

I don't work for EA

[strawberrypuffle]

i tried saving and quitting, I even tried a new game multiple times. Nothing works

[kreatora · Accepted solution]

@strawberrypuffle

Step 1. Rename The Sims4 folder to "The Sims4 old"
Step 2. Fix the game in Origin
Origin/ My games library - right-click on TS4 - option "Repair game"
You have to wait until Origin will fix all packs, not only the base game.
Step 3. Turn on the game - a new game folder will be created and you will have two - one old, one new
Step 4. Check if you still have this problem in the newly created game folder. Start a new game with random sims.
If the problem disappeared
Step 5. Delete in the new game folder following folders:
"saves" and Tray.
Step 6. Go to "The Sims 4 old" folder and copy - your "saves " folder.
Step. 7. Paste this folder in a newly created game folder.
Step 8. Do the same with Tray folder and TrayDeleteItems file
Step 9. Check if there are newly updated version mods you are using.
Then copy and paste your mods and CC from the old mods folder to the new one. First copy the scripts mods every time checking if the game is working properly. If you have a lot of CC try 50/50 method ( divide your CC into smaller batches for example 50 pieces in one subfolder and check these subfolders one by one)
Step. 10. Launch the game and check if this problem also disappeared in this old save.
The last step - delete The Sims4 old folder.
Your saves and library will be not changed or damaged

I don't work for EA

[strawberrypuffle]

Thank you so much!! I did exactly what you said and it worked!!