April 2017 - last edited April 2017
Could you try a complete fresh save to see if it also happens there.
Are you using no custom content or just no mods in your game ?
How big is your save game ?
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
April 2017
Could you try a new game with the new game button ? You don't have to delete your old one or anything this is just a test to see if it's related to your save game or a general issue on your game.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
May 2017
It's working now. No idea what caused it, but my game seems to be back to normal.
May 2017
Good to hear.
Feel free to come back if the issue re-occurs
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
May 2017
false alarm. It's happening again, and I honestly have no idea what is doing it at this point. I've pulled my entire mods folders out, my tray folder.....I've only left my Saves in thie sims 4 folder at this point and when I test, my sims all stop and idle. I'm about to just uninstall Sims 4 all together and not bother playing it anymore. I'm beyond frustrated at this point that this keeps happening ad that I can't play my game!
May 2017
Did you try a new save for testing purposes as outlined above ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
May 2017
As in start a new household anduse that as a save file or backup my current save file and start Sims 4 as a completely new game?
May 2017
Try both.
The completely new save would be more interesting though.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
May 2017
FINALLY got it working again.
New save with a new household ended up with the same results with everyone going idle. Backed up my households and lots to the gallery and completely deleted my original saves folder from the Sims 4 folder in My documents and started a fresh game with only my original custom Music, Mods, and tray folders. Moved everything and everyone back into their respective homes and everything is running like normal so far.