Sims stuck and no body options

[casaammari]

After the last update - body options have disappeared from Create a sim

also I can’t delete actions for a sim. They get stuck and then die as I can’t action them to move

[jpkarlsen]

@casaammari 

Do you have any Mods or CC? If so move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game.

If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken.

[casaammari]

Apologises not sure what MODs or CC are! Can you advise?

[jpkarlsen]

@casaammari 

If you do not know what it is it is unlikely you have any unless someone else is also using your computer.

Please post a DxDiag. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file directly to your answer.