Re: Sims store.

by EA_Mai
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Original Post

Sims store.

★ Novice

Just got a new pc and when I was downloading everything off sims store (Clothes, Towns ect..) 

It told me that I don't own a few of the more expensive things that i've bought, how do I fix this without having to sit on the phone with EA for an hour? 

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Re: Sims store.

EA app Team

Hi @Monicaiscool,

 

I'm sorry to read you are having issues to download your content, let me try to help Standard smile

 

Have you checked in your purchase history in the Store if the content you are missing is showing there? You can find the Purchase history page here: http://store.thesims3.com/purchaseHistory.html

 

If that doesn't help, could you tell me a couple of examples of the content you are missing?

 

Thanks!

-Mai

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