Sims look weird
by vikez0rOriginal Post
See attachments.
My computer has switchable graphics, it can switch between the ATI Mobility Radeon HD 4250 for power saving and the AMD Radeon HD 6470M for high performance.
Cute 
Is it just the Sims in CAS or do you have other issues ?
What driver number do you have ? There was an issue with the 12.4
Here's a hotfix for that driver: http://support.amd.com/us/kbarticles/Pages/AMDCatalyst124ahotfix.aspx
Happy Gaming
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
- Help us helpers to help you
- Welcome to the Sims Section of AHQ
- Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
- Been asked for a save ? Here's instructions: How to provide your save game
Go here: http://support.amd.com/de/Pages/AMDSupportHub.aspx
and put 12.4 hotfix in the search field. I found a german page so I think it's a country issue. You might need to go to the page of your country.
Happy Gaming
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
- Help us helpers to help you
- Welcome to the Sims Section of AHQ
- Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
- Been asked for a save ? Here's instructions: How to provide your save game
Assuming that the hotfix didn't help, try this:
Open the ATI Catalyst Control Center (oder download it) in advanced mode and click on Return to Factory Default.
----
It might also be an issue with the graphic card itself.
As I asked before, are you just seeing this in CAS ? Do you have issue with any other games ?
Happy Gaming
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
- Help us helpers to help you
- Welcome to the Sims Section of AHQ
- Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
- Been asked for a save ? Here's instructions: How to provide your save game
My computer has switchable graphics
AMD Radeon HD 6630M
***The Sims 3 for high performance
See here:
http://answers.ea.com/t5/The-Sims-3/Sims-look-weird/m-p/3060/message-uid/3060#U3060
Haven't found a solution to it yet but maybe you can add to that thread and see what you guys have in common.
Happy Gaming
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
- Help us helpers to help you
- Welcome to the Sims Section of AHQ
- Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
- Been asked for a save ? Here's instructions: How to provide your save game
The hotfix didn't help. Everyone looks normal from a distance. I don't have any issue with other games.
Did you try resetting the graphic card to factory default described in my last post ?
There's someone else with the exact same issue. They have a similar card.
EDIT:
Been looking around the net and there a lots of people with this issue. I do think it driver related so you might wanna try switching back to an older graphic card driver.
Other possibilites:
- Delete the cache files
- Make sure your fans are clean and your computer is not overheating
- Play around with the graphic settings
Happy Gaming
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
- Help us helpers to help you
- Welcome to the Sims Section of AHQ
- Reporting bugs ? Please read these first for already reported issues: Compiled list of reported Issues
- Been asked for a save ? Here's instructions: How to provide your save game
Having trouble connecting to your game?
Try these steps first to clear up any problems you may have when connecting to an EA game.
Troubleshoot and test your connection
Forget your EA Account ID or password?
Reset, update, or link your account information.
View More on EA Help