Sims is missing file 135dec40:29f00e76:00000084:18a1dd51

[Bellsanxx]

When i click on the sims it says its missing file " 135dec40:29f00e76:00000084:18a1dd51". I have tried a bunch of things but nothing works for windows 8. 

[crinrict]

@Bellsanxx what the exact message ? That seems to be the initialisation error ?

What security software are you using ?

[Bellsanxx]

Hi! The exact message is:

Unable to start: 

Initialization error at start up.

135dec40:29f00e76:00000084:18a1dd51

And my security software is Avast AVG antivirus  

(CM: Multiple posts merged. Check out this post for tips on how to edit and add more to a post.)

[crinrict]

@Bellsanxx This is usually caused by Defender. Did you turn that off ? Don't think Windows 8.1 has ransomware protection though so maybe it is avg blocking the user folder in your case.

Try adding the game as exception to the AVG: https://crinrict.com/blog/2020/10/add-exceptions-to-anti-virus-programs.html#avast

[Bellsanxx]

Hi @crinrict, i tried everything on that link you shared but my sims still doesn't work. Do you know anything else i should try? ) 

[crinrict]

@Bellsanxx Here's some other suggestions: https://sims4.crinrict.com/eng/2014/09/unable-to-start-initialization-error-at-startup/

[Bellsanxx]

Hello @crinrict  i have now uninstalled all my virus detector thingy's and my defender is turned off, the same message still pops up when i try to open sims. 

[crinrict]

@Bellsanxx Do you have admin rights on your computer ? Could you test if it works on a new windows user ?

[Bellsanxx]

Hi @crinrict so the message disappeared and now my sims just wont start at all. I tried to repair it and reinstall it but it still doesn't work. Thx for trying to help me haha )

[crinrict]

@Bellsanxx did you try the suggestions above ? is that when it doesn't start at all anymore ?