Hello, I have no mods and my sims and disappeared after trying to enroll to university. I’m not able to play at all. The icons are blank and my money is at $0. What should I do?
@amambonu1 Quit without saving, and try again.
This is what happens when the travel transition breaks, and there's no way to fully recover from it, other than to reload the game from a point before the sims traveled. Without mods, the transition is fragile and can break for no apparent reason. If you don't want to use mods, the best thing to do is to lower the stress on the game engine as much as possible before your sims travel:
It's also a good idea, even critical, to keep a copy of your save from before the sims travel. It's possible they won't be able to return home, that the transition will break in the way that it's broken now, and keeping a spare copy of the save means you won't lose everything.
April - last edited April
@amambonu1 You can try loading the backup save instead. In Documents\Electronic Arts\The Sims 3\Saves, you'll see a folder with your save name plus a folder with the same name and a .backup extension, for example SunsetValley.sims3 and SunsetValley.sims3.backup. Rename the save and delete the .backup extension (e.g. SunsetValley1.sims3), and it should be available to load from the Main Menu.
If the backup save is also from after the travel transition, there's another trick to getting your sims back that may or may not work; let me know if you want to try.