September 2019 - last edited September 2019
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? It's updated with the most recent patch, but I can't seem to find a version number anywhere.
What expansions, game packs, and stuff packs do you have installed? All of them except the Mochino Stuff and Realm of Magic
Steps: How can we find the bug ourselves? Go to a gym, specifically the one in Windenburg when the temperature is freezing and NPC's will start to turn blue and freeze to death inside the building.
What happens when the bug occurs? I took my sim to the gym in Windenburg. The weather outside of the gym was freezing. Sims who were inside the building exercising began turning blue and then freezing to death despite being inside the building. Strangely it only seems to happen in a certain area of the building, but I'm not sure if that's because one is dying there so everyone is flocking there, but I had two different sims die in the exact same spot on different sim days, so I'm thinking it might not be the only reason for that spot. The screen shot attached shows at least five sims dying by freezing to death in the same area inside the gym in Windenburg.
What do you expect to see? I expect sims to not freeze to death when they are inside a building.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. This bug appeared after the most recent update to the game (the one to prepare for Realm of Magic)
I took my sim to the gym in Windenburg. The weather outside of the gym was freezing. Sims who were inside the building exercising began turning blue and then freezing to death despite being inside the building. Strangely it only seems to happen in a certain area of the building, but I'm not sure if that's because one is dying there so everyone is flocking there, but I had two different sims die in the exact same spot on different sim days, so I'm thinking it might not be the only reason for that spot. The screen shot attached shows at least five sims dying by freezing to death in the same area inside the gym in Windenburg.
Edit: It just happened elsewhere in the gym, too so it doesn't seem to be the specific area of the gym seen in the screen shot despite five NPCs dying there.
Solved! Go to Solution.
September 2019 - last edited September 2019 by EA_Ataashi
@crinrictOk, so after a lot of unsuccessful testing, I think I found the culprit. No mod alone caused the freezing deaths to happen, but when I put and the adult mod back into my mod folder at the same time as mod, it caused sims to freeze to death in the gym. I'm thinking it is specifically mod because mod did not do it on its own on mod didn't do anything by itself because it needed mod to function. I don't typically play with that mod, which explains why I just started having the issue. I'll report it to the mod creator.
Apologies for making your post a bit illogical, but please do not reference adult mods on AHQ - Ataashi
September 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2019
September 2019 - last edited September 2019
@Kazuzi3 Could you try if they still freeze if you add a thermostat ?
Souns like this: https://answers.ea.com/t5/Bug-Reports/Temperature-Problems-After-August-8-2019-Patch/m-p/8103316
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2019
September 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2019 - last edited September 2019
@crinrictI did as you suggested and removed mods, localthumbcache.package, and repaired the game, although I tried to repair the game when it originally started with no effect.
I played the new save for four sim days. There were no deaths. One sim briefly turned blue, but quickly turned back to normal and several sims were seen shivering like they had the "chilled" buff, but there were no deaths.
I went back and tried my original save again to see if that solved the problem. I still had two sims die at the gym by freezing to death over the course of a day and a half, so it's not as frequent as it was, but it was still occurring. One was wearing gym clothes, one was wearing winter clothes. I'm not sure if it means that specific save is bugged then or what.
Edit: I tried reinstalling mods and going to the new save and the sims started dying in the gym from freezing again, so it looks like it might be a mod. I'll have to do some experimenting tomorrow when I get home from work to see if I can figure out which specific one.
September 2019
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads