June 2022
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2022 - last edited June 2022
No I have no protection for any antivirus on my computer
June 2022
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2022
Well yes but they all say not in use, should I turn them on
this is the code that popped up
June 2022
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2022
I've tried everything on this thread and the other one. Ive unsynced and synced one drive finally just got rid of it. Took out my mods folder,tray,custom music, saves. Didn't have this issue prior to this last update I just want to play my game. I've restarted and repaired my game I e been trying to figure this out since about 9pm and it's now 140am I'm so sick of all the changes and programs. If you could help that would be great.
June 2022
@TigerReesePieces Have you tried moving the entire Sims 4 folder out of Documents\Electronic Arts and onto your desktop? The game would create a new folder the next time it loaded, and you might be able to download the SDX content into that folder.
If that doesn't help, please create a new admin Windows account and test there. Make it a local account, as in, don't sign into Microsoft, and don't sync with any other services. This wouldn't fix the issue in your current account; it's just to get more information about the underlying issue.
June 2022 - last edited June 2022
Yes I did move the whole folder out as well on to my desktop. When you say don't sign into any services do you mean sign out of Microsoft and my chrome accounts? Nevermind I reread that slower and will try that too with the accounts and then I will see what happens and let you know.
June 2022
No it didn't work
June 2022
@TigerReesePieces So you tried the new admin Windows account and still couldn't download the SDX? Did you get the same error or a different one, or none at all?
Please also run a dxdiag and attach it to a post.
https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/