July 2020
My friend recently let me use her origin account to play the sims 4 because her computer is broken and she would want it to be played so it's not a waste of money. I downloaded origin, logged in, downloaded sims 4 and her expansion packs etc... all was looking fine until I booted up the game. It went to the start screen/menu with all the expansion packs at the bottom you can buy... the big play button to play and start a game... It loads the game up fine, but when I actually click on ANYTHING the game disappears. I get no Crash error/warning. When I reclick on the Sims 4 icon to try and reload it back up, NOTHING works. I don't know what's wrong. Ive also disabled Origin-In game and removed the mods folder from the files. I had no mods installed, either.
July 2020
Please post a DxDiag. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file directly to your answer.
July 2020
Account sharing is a violation of our Terms of Service.
July 2020
Really? I've read the terms of service, guess I must've forgot that part of didn't see it. Well, that's a shame because my friend spent over $300 on your game + expansion packs and her computer broke so she can't even play it, so her money's going to waste. I uninstalled Origin and Sims 4 anyway, so don't ban her account, please. She didn't know that it was a violation.