January 2019
To fix mods and custom content try the 50/50 method:
1. Move all the mods and cc out into a temporary folder on the desktop.
2. Move a few files back at a time. Load the game to make sure it loads and everything is good.
3. Delete the localthumbcache.package from the Sims 4 folder.
4. Repeat steps 1 - 3 till there is no more files to check.
** While your testing, don't save the game. If you find any problems, delete the mod or custom content file.
How To Find Problem Mods and CC - http://simswiki.info/wiki.php?title=Game_Help:TS4_Finding_Problem_Custom_Content
Broken/Updated Mods: Python/Terrain Update + Get Famous, Nov. ’18
https://forums.thesims.com/en_US/discussion/950909/broken-updated-mods-python-terrain-update-get-fam...
Custom content can become outdated with most new game patches. If the game works when the Mods folder is removed, then one or more of the mods and/or custom content has become outdated and will need to be removed or replaced. EA/Maxis aren't responsible for broken mods/cc. It's up to the creators to fix.
January 2019
January 2019 - last edited January 2019
Just wanted to say make sure that you did not accidentally add a sims3 mod, that will cause this problem.
January 2019
Thank you very much!!!! 🥰
April 2019
I have this issue and I already moved ALL my mods to a new folder and still doesn't work WHAT DO I DO????
April 2019
Hi @Valen14lp
Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
You won't loose anything. Just make sure to not delete any files and make a backup.
After renaming, repair your game by right clicking on the game in Origin.
Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.
The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
July 2019
@sofia7katariina wrote:i just got the same problem. Too bad i have 370 mods fml
Dude i have 1340 cc fml 2
August 2019
oh no.. i have over 10,000 downloads and my sims just started crashing after a cc spree fml
August 2019
@sofia7katariina wrote:i just got the same problem. Too bad i have 370 mods fml
I've got 856 and my games messed up.....kill me
September 2019
Not that you probably remember but do u know which mod/cc that was? I'm having the same problem (it wont load past the logo) and if people could list what file corrupted their game, that would be really helpful!! Thanks a lot