June 2019
Hey, whenever i try to launch Sims, this weird thing happens - I dont get any error codes - I've flushed dns and deleted cache..
Ive contacted their live chat - but they're pretty useless tbh ;()
This is whats happening; https://gyazo.com/03d0dc9fc35a3eeb594f5962d1f4204f
June 2019
Hi @gunmann555
have you also tried repairing the game by right-clicking on it in Origin and hit repair ?
Did it run at one point or has it always been like that ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2019 - last edited June 2019 by EA_Lanna
Yes i've tried to repair it, and reinstall it.
I just downloaded it, so it was going to be first time playing it (On this pc)
Right now i just uninstalled Origin completely, and then trying to install all games, just to see if that would help.
I was able to play other games such as fifa, with no problems, just not Sims
''Right now i just uninstalled Origin completely, and then trying to install all games, just to see if that would help.''
Didnt help ^...
(Posts merged by CM)
June 2019
Could you post your Computer's DxDiag?
To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file to your post directly.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
June 2019 - last edited June 2019
Your specs look find so I'm suspecting some kind of conflict with another software.
There's quite a few errors with your Corsair.
Could you disabling (if possible) or removing Corsair iCUE for testing ? If it works that way, make sure to get the newest version of the software.
If that doesn't help, try a clean boot
https://help.ea.com/en/help/faq/how-to-clean-boot-your-pc/
If it works in that mode, then it's a background program interfering and you will need to find out which one.
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads