Sims 4 won't update

[ashleymariekg]

Origin will not let me play the sims 4 until I update, however every time I click update nothing happens. I've tried completely logging out of origin, I've tried restarting my computer.
The most I get is a pop up that comes up and asks me if I want to allow the update. I click yes and then nothing happens again. So I've got a game that I just bought that I can't even play
Please help?

[EA_Kristi]

Please try the steps in the order below:

1. Manually uninstall Origin
2. Run CCleaner
3. Restart your router/modem and do a Clean Boot 
4. Download the latest version of Origin and install the client
5. Add firewall/antivirus exceptions for Origin and open the needed ports
6. When starting Origin, please make sure to run it as Administrator

After this please try updating the game again.

[ashleymariekg]

I've tried all the things you suggested and nothing worked

[GiveMeOneShot]

have your tired move the mods out?

[iwill_smith]

Its not working i swear you need to fix this right now i did not just spend 60 dollars on a game to not play it.

[ashleymariekg]

I don't have any mods

[crinrict]

Try deleting Origin cache files: http://sims4.crinrict.com/en/2014/09/delete-origin-cache-files/

[Ciablue]

I was having this problem.  It turns out that the sims 4 was trying to run in the background while the game was trying to patch.  I closed down all instances of the sims 4 from task manager and the update was able to complete.

[Lilx1999]

Go on your browser, go to your settings, click show advanced settings, find change proxy settings, click LAN settings, untick 'use a proxy server for your LAN' click ok. Then it should work mileyvery-happy: mileyhappy:

[Jay486]

OH MY GOSH I HOPE THIS WORKS

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@Lilx1999 wrote:

Go on your browser, go to your settings, click show advanced settings, find change proxy settings, click LAN settings, untick 'use a proxy server for your LAN' click ok. Then it should work mileyvery-happy: mileyhappy:

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