Re: Sims 4 won't update, post Nov. 10 patch

by puzzlezaddict
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Sims 4 won't update, post Nov. 10 patch

[ Edited ]
★★★ Newbie

My game literally will not update and I don't know what to do. Frown

 

edited title to match content.  -puzzlezaddict

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Re: Sims 4 won't update, post Nov. 10 patch

@KaylaKareBear96  I've split your post into its own thread, since the other thread was about a different issue.

 

What happens when you try to update the game?  Can you play at all, and if so, what version number do you see along the bottom of the screen when you load the game to the Main Menu?  (That's where you can choose to start a new save or load an existing one.)  Please list the entire number, i.e. 1.xx.xxx.xxxx.

 

For the updating issue itself, please clear Origin's cache, restart your computer, and try again.

 

https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

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I don't work for EA. I'm just trying to help fellow players with their games.
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