Help us improve Answers HQ! Take Survey No, Thanks

Sims 4 won’t launch

by firegirl11502
Reply

Original Post

Highlighted
Accepted Solution

Sims 4 won’t launch

★★★★ Novice
I’ve tried to launch Sims 4 but it only goes black then says Sims 4 has stopped working. All my other origin games work fine except sims 4. I’ve tried restarting my computer, repairing it but it doesn’t work. I’ve also tried uninstalling then reinstalling origin but that still happens.
It would be great for some help, I’d like to keep playing the game.
Message 1 of 3 (210 Views)

Accepted Solution

Re: Sims 4 won’t launch

★★★★ Novice

Have you uninstalled Sims by itself? Could be an issue within that. Also, for good measure, install any updates that are pending for both Windows, Origin or Sims.

View in thread

Message 2 of 3 (294 Views)

All Replies

Re: Sims 4 won’t launch

★★★★ Novice

Have you uninstalled Sims by itself? Could be an issue within that. Also, for good measure, install any updates that are pending for both Windows, Origin or Sims.

Message 2 of 3 (295 Views)

Re: Sims 4 won’t launch

Champion (Retired)
Message 3 of 3 (169 Views)
sims-four-characters

The Sims 4 Patch Notes

Check out the latest updates and bug fixes

View more on EA Help
white-sims-bg

Restore a previous saved game

Choose from an automatically stored save point in The Sims 4 if your data's corrupted or you want to revert anyway.

View more on EA Help

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help