Sims 4 won't launch

[iiG1zm0ii]

My sims 4 won't work.

Everytime I attempt to launch Sims 4, I get an error pop-up stating something like ea launcher not there? or something along those lines. I tried uninstalling and reinstalling EA, Origins,Steam, And even Sims itself but the same error continues to occur. I just need help because I've been searching for solutions for a while and nothing is working.

[puzzlezaddict]

@iiG1zm0ii  Please post a screenshot of the error.  You can click Windows key-shift-S and drag your cursor over the popup window.

Please also run a dxdiag and attach it to a post.

https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

[iiG1zm0ii]

Here you go ^^ and thank you for helping

[puzzlezaddict]

@iiG1zm0ii  Please clear Origin's cache and uninstall it "the hard way."  The regular uninstall process leaves some files behind.

https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/

https://help.ea.com/en/help/origin/origin/manually-uninstalling-origin/

Reinstall Origin using the full installer (direct download link):

http://download.dm.origin.com/origin/live/OriginSetup.exe

Run the installer as an admin: right-click on the download and select "Run as administrator."  Restart your computer afterwards.  Please also run Origin and Steam as an admin when you try to play.