Re: Sims 4 won't go online

by AusWeggie
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Original Post

Re: Sims 4 won't go online

★ Novice
Open your option menu in game. Yes - the three little dots. From there, you want to click on Game Options, and then Other. Check if you have everything checked for online , if yes than just click on reset to default, exit the menu and try to get online, it has worked for me , so I hope that will help you . Cheers !
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Re: Sims 4 won't go online

★★★★★ Newbie

I tried that and it did not work for me, it might just be some sort of bug we're all witnessing Raised eyebrow

Message 22 of 32 (8,157 Views)
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Re: Sims 4 won't go online

★★★ Apprentice

Could not connect to Gallery for about an hour yesterday, and today I can't get a connection AGAIN. 

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Re: Sims 4 won't go online

★★ Novice

Don't panic !  I had the same issue and was dreading re-installing everything.

 

This worked for me, I went to Origin and was in my game library.  Right next to the play now sigh is the settings, press that and repair the game.

 

I was able to connect to the gallery right after!

Message 24 of 32 (7,972 Views)

Re: Sims 4 won't go online

★ Novice

I have the exact same issue, tried unchecking/checking the box, the firewall and antivirus, nothing has worked since i got the game :/

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Re: Sims 4 won't go online

[ Edited ]
★★★ Newbie
I tried all the “simple” options — restarting the pc, running as administrator, and “repairing” it was the only thing that worked. Thank you so much!
Message 26 of 32 (7,796 Views)
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Re: Sims 4 won't go online

★★★★ Novice

 my fis was Truining off the online conneciton in the origns optionns thingie.
I turned it off. and didnt turn it back on. i left it turn off. now its fixed |!!

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Re: Sims 4 won't go online

★★★★ Novice

i went to origins setting menu,  and turned OFF  
origins in game,, it works now great, with that turned off

Message 28 of 32 (7,471 Views)

Re: Sims 4 won't go online

★ Novice

Check out his article here although it didn't help me it might help you:

https://answers.ea.com/t5/Technical-Issues-PC/Sims-4-wont-let-me-go-online/td-p/3881883

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Re: Sims 4 won't go online

★★★ Newbie

How did you turn it off, mines won't let me  take the check ✔ from box

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