April 2015
Everytime I try and exit out of the game it won't exit out, even if i try and click ctrl+alt+delete it won't allow me to click on anything it just stays on the sims 4 game. So I have to just shut my whole computer down in order to get out of it.
April 2015
Lets try doing a 'Clean Boot' and see if we get the same result afterwards.
http://help.ea.com/en/article/how-to-clean-boot-your-pc/
Report back with results.
January 2018
Worked for me doing a clean boot. I could exit the game normally. But it is very annoying that this issue is happening. I hope it doesn't occur anymore.
January 2018
If you can get to the search bar on the computer and it works, type in Task Manager and using that you should be able to force it to close. Hope this helps
January 2018
January 2018
March 2019
June 2019
My sims is just stuck ive I tried to delete it I tried to delete origin I try to log out of origin I’ve tried to get the search bar and type in task manager I try to shut down my computer i’ve tried control alt delete but nothing works and I have a MacBook so I don’t know if that makes a difference but I really need help
May 2020
That worked thanks!
May 2020
*Accept as Solution button- If a post answers your question please let us and other players know by hitting this button.
*Me Too button - 'Me Too' helps us track how many players are also experiencing that issue. Definitely make use of this button.
*XP button - Say Kudos and help players 'Level Up' by giving them XP for helpful posts.
Please only DM me if I've asked you to, or in the case of highly sensitive content. General questions/issues/topics are best shared on the forum where others can take part/benefit from the responses/solutions/workarounds