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Sims 4 update

by supercoolwarlock
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Sims 4 update

★★★ Newbie

My sims has been deleted randomly about 4 times now and recently it told me the files were damaged or something and to reinstall it so i did. It has finally reinstalled except now it says the game needs to be updated in order to play it, so i click update and it says its complete but then the game still wont play because it needs to update.

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Re: Sims 4 update

@supercoolwarlock  I've moved your post to the Sims 4 technical issues section, which is the best place for troubleshooting TS4 issues.  I'm sure someone will respond soon, but in the meantime, please run a dxdiag and attach the results to a post here.

 

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

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I don't work for EA. I'm just trying to help fellow players with their games.
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