Sims 4 says invalid license reason code = Missing DLL msvcp120.dll error 0xc1

by Trova2
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Original Post

Re: Sims 4 says invalid license reason code = Missing DLL msvcp120.dll error 0xc

★★ Novice

Hi Microsoft support have tried that before, and I have just tried it again, no luck. In your experience would you say its a Microsoft issue or a game issue?

Message 11 of 19 (1,238 Views)

Re: Sims 4 says invalid license reason code = Missing DLL msvcp120.dll error 0xc

★★ Novice

 


@jpkarlsen wrote:

@Trova2 

 

Did you install yesterday's update?


@jpkarlsen 

 

Yes, I did.

Message 12 of 19 (1,228 Views)

Re: Sims 4 says invalid license reason code = Missing DLL msvcp120.dll error 0xc

[ Edited ]
Champion (Retired)

Please try to run Origin as Administrator and start the game from Origin Game Library. See if that works.

Edit:

Just to make sure You did run both the x86 and x64 installers from both of the directories from the image I posted earlier?

@Trova2 @jashingtons 

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Message 13 of 19 (1,221 Views)

Re: Sims 4 says invalid license reason code = Missing DLL msvcp120.dll error 0xc

★★ Novice

Hi, I've just tried it, same error code shows.  Yes I did the update yesterday too.

Message 14 of 19 (1,204 Views)

Re: Sims 4 says invalid license reason code = Missing DLL msvcp120.dll error 0xc

★★ Novice

@jpkarlsen 

 

I have already run the x86 and x64 installers and ran Origin as Administrator and still, the error is not gone.

Message 15 of 19 (1,184 Views)

Re: Sims 4 says invalid license reason code = Missing DLL msvcp120.dll error 0xc

Champion (Retired)

Try to download the files directly from Microsoft. Both x64 and x86 are needed:

https://www.microsoft.com/en-us/download/details.aspx?id=13523

https://www.microsoft.com/en-us/download/details.aspx?id=5555

https://support.microsoft.com/en-us/help/4032938/update-for-visual-c-2013-redistributable-package

 

Also run SFC /scannow

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Message 16 of 19 (3,850 Views)

Re: Sims 4 says invalid license reason code = Missing DLL msvcp120.dll error 0xc

★★ Novice

Hi, it worked! Thank you, my daughter is over the moon.  The 3rd link fixed it, and I didnt have to run SFC/scannow.

 

 

Message 17 of 19 (1,136 Views)

Re: Sims 4 says invalid license reason code = Missing DLL msvcp120.dll error 0xc

Champion (Retired)

@jashingtons 

 

Thanks for the feedback. Glad it worked.

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Please only PM me when asked to do so. Questions and answers belong here so everyone can benefit from them.
Message 18 of 19 (1,128 Views)

Re: Sims 4 says invalid license reason code = Missing DLL msvcp120.dll error 0xc

★★ Novice
@jashingtons LUCKY
Message 19 of 19 (1,069 Views)