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Re: Sims 4 saved game got DELETED after updating Origin

by Phantomlover1717
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Original Post

Sims 4 saved game got DELETED after updating Origin

★ Novice
Hi all,

I just updated Origin a while ago, it updated Sims 4 in the process too and when I opened it my saved game was gone! I looked at my Sims 4 folder and there was nothing on it too.

Please help. Thanks.
Message 1 of 15 (17,434 Views)

Re: Sims 4 saved game got DELETED after updating Origin

Do you have any software like OneDrive running that might be copying the files to a different location?

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do not work for EA


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Message 2 of 15 (17,406 Views)

Re: Sims 4 saved game got DELETED after updating Origin

★ Novice

Unfortunately, I don't Frown

Message 3 of 15 (17,397 Views)
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Re: Sims 4 saved game got DELETED after updating Origin

Could you search on your computer for the saves folder? 

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do not work for EA


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Message 4 of 15 (17,393 Views)

Re: Sims 4 saved game got DELETED after updating Origin

★★★ Newbie

Hi! this happened to me as well Frown But check your recycling bin!! My whole Sims 4 folder was in there with all of my saves and such. Hope this helps!

Message 5 of 15 (17,366 Views)

Re: Sims 4 saved game got DELETED after updating Origin

★★★ Newbie

hi , how can i get my things back on the sims it got deleted when it updated please help me.

 

Message 6 of 15 (17,066 Views)
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Re: Sims 4 saved game got DELETED after updating Origin

★★ Novice
I went to play my game tonight after updating origin and all my Sims data is gone. My saves folder is empty, families and houses I download from the exchange are gone. The game is making me start brand new like the first time I played it. I have no mods. I had this family from day 1. I really don't want to start a new one.... Please tell me there is a solid. Why would an update do this??
Message 7 of 15 (16,934 Views)

Re: Sims 4 saved game got DELETED after updating Origin

Hero

Hi @FroznSolo

 

just making sure that this is about Sims 4 ? As the Exchange is for Sims 3.

 

Are you using oneDrive ? If so, did you check if you have a folder there ?

 

Do you mean the local saves folder on your drive is empty or in game ?

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.


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Message 8 of 15 (16,924 Views)

Re: Sims 4 saved game got DELETED after updating Origin

★★ Novice
Sorry, yes it is sims 4. I meant the gallery., not the exchange.

I do not use one drive, and it is the local saves folder is empty. It's as if the game was reinstalled and overwrote all of the data on my drive.
Message 9 of 15 (16,911 Views)
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Re: Sims 4 saved game got DELETED after updating Origin

Hero

Reinstalling usually doesn't delete the user files.

 

Can you search your hard drive to see if you have another sims 4 folder somewhere ? Also check your trash.

Happy Gaming
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.


Important Threads

Message 10 of 15 (16,906 Views)
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