Sims 4 rebooting PC in Windows 10

by NuggetStupidity
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Original Post

Sims 4 rebooting PC in Windows 10

★★★ Newbie

Sims4 will crash and reboot the PC on Windows 10.  Is there a fix?

Message 1 of 3 (312 Views)

Re: Sims 4 rebooting PC in Windows 10

@NuggetStupidity  I've moved your post to the Sims 4 tech section, since the issue appears to be related to the game and not Origin.

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I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 3 (299 Views)

Re: Sims 4 rebooting PC in Windows 10

Hero

Hi @NuggetStupidity 

 

rebooting usually points towards overheating of your computer.

 

Could you check on the temperature while you run the game ? There are free programs you can download to do that or maybe your computer already has one.

 

Could you also post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

You can attach the txt file to your post directly.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.



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