Help us improve Answers HQ! Take Survey No, Thanks

Sims 4 "Not Responding"

by arianazola
Reply

Original Post

Re: Sims 4 "Not Responding"

★★★★ Newbie

What is the link?

Message 21 of 35 (1,024 Views)

Re: Sims 4 "Not Responding"

Champion (Retired)

@fdzsv

Which link? Please explain your problem if you need help Standard smile

Message 22 of 35 (1,013 Views)

Re: Sims 4 "Not Responding"

★★★ Newbie

i have the same thing happen were it says not respoding it goes to a black screen then white ive gotten ride of all my mods and done evrything buts its not working what do i do 

Message 23 of 35 (889 Views)

Re: Sims 4 "Not Responding"

★★★★ Newbie

Try and remove the custom content which doesn't correspond with the date you download it.

For example:

 

[the name of the item]           6/15/2017 3:33 PM

                                                             ^

If you remember not uploading it on THIS date, then that is the one not letting you play, so you should delete it.

Message 24 of 35 (754 Views)

Re: Sims 4 "Not Responding"

★★★★ Novice

This just happened to me too! I updated the game and it opened normally until I went to the settings and enabled mods and went to restart my game for it to enable but it doesn't respond and stays on a black screen. I removed my mods and still does not work. I'm using a mac as well.

Message 25 of 35 (643 Views)

Re: Sims 4 "Not Responding"

@Sims1234Lover123

Exactly the same rules apply for macOS as Windows. If the mods aren't compatible with the current patch level of the game then it may cause issues with your game.

Move all your Mods out then add them back in in small batches, testing to see if your game will still load after adding each batch. When it stops loading then you have found one or more mods which are incompatible. Move them in individually, again testing to se if your game will still load until you find a broken Mod.


Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 26 of 35 (621 Views)

Re: Sims 4 "Not Responding"

★★★★ Novice

Hi thanks for your reply, but I removed all my mods completely out of the sims folder and I even uninstalled my game and installed it again and it still gives me the same black screen and will not respond. I'm really confused why it worked immediately after I updated it but not when I wanted to restart my game...

Message 27 of 35 (606 Views)

Re: Sims 4 "Not Responding"

@Sims1234Lover123

Can you disable Origin in-game then see if it loads?


Using CC/Mods is at your own risk, EA are not responsible for making the game compatible with 3rd party content, the creator is. 



The Sims 3 Mac Help Thread - | - The Sims 4 Mac Help Thread -
- The Sims 3 Mac super patch 1.67 - | - Origin Reset Tool for Mac -
- I am not affiliated with EA in anyway -
Apple Signature.png
Message 28 of 35 (592 Views)

Re: Sims 4 "Not Responding"

★★★★ Novice
Oh my gosh it finally worked!! Thank you so much!
Message 29 of 35 (583 Views)

Re: Sims 4 "Not Responding"

★★★★ Newbie

I think I have the same problem. I'm on a machine running windows 10. My game is fully updated (April 19th, 2019) I took out all my cc, and eventually wiped the entire Sims 4 folder. I repaired the game so many times, and I've just uninstalled and reinstalled.

When I try to run the sims 4, it shows the EA and the Maxis screens, and then it just freezes at the "The Sims 4" screen while the music plays. If I click anywhere, the screen gets covered in a white fog and the windowed bar at the top says (Not Responding). Nothing happens until I force-shut-down.

I read something about expansion packs, like downloading a new one could fix it? Anyway, I have GTW, Toddler stuff, Parenthood, Cats and Dogs, and Seasons.

I'm thinking it could be my graphics card. If anyone needs that information, I can find it, I just don't know it off the top of my head.

Message 30 of 35 (265 Views)
sims-four-characters

The Sims 4 Patch Notes

Check out the latest updates and bug fixes

View more on EA Help
white-sims-bg

Restore a previous saved game

Choose from an automatically stored save point in The Sims 4 if your data's corrupted or you want to revert anyway.

View more on EA Help

ea-help-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help