Help us improve Answers HQ! Take Survey No, Thanks

Sims 4 problem

by Eeuns
Reply

Original Post

Sims 4 problem

★ Novice

I bought the Sims 4 Get Together a while back and till this day i haven't received my game but it says when i make a character in game and select a world that i have to wait till it is downloaded to play?

Also when i click on the world it opens up an origin window in game and it says i already have the game. .it's really confusing ` -`

Message 1 of 3 (74 Views)

Re: Sims 4 problem

Follow these steps:
- Go to the 'my games' tab in Origin.
- Hover over your 'The Sims 4'.
You'll see a little screen come up with an 'i' and a 'play/download/install' button.
- Click on the 'i', you'll be taken to a different screen.
- Scroll a bit down and there you'll see all your expansions, game packs and stuff packs.

Could you check there if Get Together is installed?

 

If it is try right clicking the game in Origin, and choose 'repair game'.

 

-----  

do not work for EA


CCP Hero Banner - Blue.png


Message 2 of 3 (47 Views)

Re: Sims 4 problem

EA Community Manager

@Eeuns

 

Were you able to locate your game with the help of Phantomlover1717? Standard smile

--Tom

Message 3 of 3 (37 Views)
Twitter Stream