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Re: Sims 4 / origin is broken

by jpkarlsen
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Original Post

Sims 4 / origin is broken

★★★★ Newbie

So my internet is connected, yet I can’t download my game. “Please check your internet” is my message. 

I also purchased the new magic expansion pack and yet can’t find it anywhere to download AND YET in the store it claims it is located in my games library? NOPE!! 

Confirmation emails DO NOT HAVE PRODUCT CODES. 
I am honestly so sick of this. 

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Re: Sims 4 / origin is broken

★★★★★ Pro

@alicewebster 

 

Make sure that Origin is not blocked in your firewall.

Expansions are listed under the game. Click the game in "My Game Library" then click "Extra Content" and scroll down.

There are no need for a product key when buying from Origin. The game is tied to your Origin account.

Message 2 of 2 (49 Views)
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