Re: Sims 4 opens origin

by L0uio
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Original Post

Re: Sims 4 opens origin

Champion (Retired)

@L0uio 

 

Do you get any kind of error message when you try to run the game from Origins My Game Library?

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Message 11 of 17 (493 Views)

Re: Sims 4 opens origin

★★ Novice

@jpkarlsen 

 

I don't. When I tried to run the game from the my game library, it closed the origin tab like the game was about to start, then just opened the tab to the main screen again, so nothing. I tried with steam again too just for good measure, nothing.

Message 12 of 17 (477 Views)

Re: Sims 4 opens origin

Champion (Retired)

@L0uio 

 

OK so you bought the game on Steam. Here you will likely need to repair it from Steam.

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Message 13 of 17 (447 Views)

Re: Sims 4 opens origin

★★ Novice

@jpkarlsen 

 

repaired it on steam, told me all files are validated, but still nothing Frown

Message 14 of 17 (406 Views)

Re: Sims 4 opens origin

Champion (Retired)

@L0uio 

 

It may be a problem with Origins cache. https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/

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Message 15 of 17 (375 Views)
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Re: Sims 4 opens origin

★★ Novice

@jpkarlsen 

 

sorry for the late response. 

Still nothing Frown( not sure what else to do.

Message 16 of 17 (273 Views)

Re: Sims 4 opens origin

Champion (Retired)

@L0uio 

 

Please try to perform a clean boot and see if the game works better.
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

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Message 17 of 17 (264 Views)