Help us improve Answers HQ! Take Survey No, Thanks

Re: Sims 4 opens, but kicks me back to desktop

by jpkarlsen
Reply

Original Post

Re: Sims 4 opens, but kicks me back to desktop

★★★★★ Pro

Do you have a lastexception.txt instead?

Message 11 of 15 (123 Views)

Re: Sims 4 opens, but kicks me back to desktop

★★★★ Novice

No i  dont see one.

Message 12 of 15 (122 Views)
Highlighted

Re: Sims 4 opens, but kicks me back to desktop

★★★★★ Pro
Message 13 of 15 (114 Views)

Re: Sims 4 opens, but kicks me back to desktop

★★★★ Novice

I did a factory reset. That didn't work .

Then I reinstalled the game. 

That still didn't work. 

I did recently buy and installed get famous. 

Not sure if that would be causing the problem or not.

Cause I could play fine in December -January.

Until I updated the Sims 4 and origin. 

 

Message 14 of 15 (89 Views)

Re: Sims 4 opens, but kicks me back to desktop

★★★★★ Pro

@AnodyneSeaxx 

 

Please post a DxDiag. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file directly to your answer.

Message 15 of 15 (85 Views)
sims-all-characters

The Sims 4 Patch Notes

Check out the latest updates and bug fixes

View more on EA Help
white-sims-bg

Restore a previous saved game

Choose from an automatically stored save point in The Sims 4 if your data's corrupted or you want to revert anyway.

View more on EA Help

ts4-promo

Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help