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Re: Sims 4 on PC only opens title then freezes

by jpkarlsen
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Sims 4 on PC only opens title then freezes

★★ Newbie

Basically I just installed the sims and I have no mods in my game at all- I checked the graphics and tried to put them up and all of that then I went to update my driver and it’s up to date. It opens then freezes the goes into a tiny white bar and I’m really stressed and confused 

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Re: Sims 4 on PC only opens title then freezes

★★★★★ Expert

@ahnastasia 

 

Please post a DxDiag. https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
You can attach the txt file directly to your answer.

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Re: Sims 4 on PC only opens title then freezes

★★ Newbie

okay! I attached the file Standard smile 

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Re: Sims 4 on PC only opens title then freezes

★★★★★ Expert
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