Sims 4 not starting [ Edited ]

[Gabby793]

I keep trying to start up Sims 4 on PC and it just keeps telling me that system has stopped working. I have cleared my history cleared all of my cookies and restarted my computer and it still isn't working. Any advice? 

[puzzlezaddict]

@Gabby793  I've moved your post to the Sims 4 PC tech section.

Please post a screenshot of the error.  Please also run a dxdiag and attach it to a post.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/