November 2018 - last edited November 2018
I had the same problem and I've managed to fix it.
I've deleted the thumbnailscache someone suggested here but I also started running the game with no mods and, little by little, I've been adding folders till I got the cc responsible of it. In my case, there were three packages files.
Good luck and I hope you can fix it too!!
December 2018
Hi! I am having the exact same issue. I’ve already tried starting a fresh save with no cc, repaired my game, cleared out my mods folder, deleted the localthumb file, cleared the origin cache. I also moved my saves and tray files out, in case there was a corrupted save, but nothing works. It used to be only a couple of random townies, but then my family had a new daughter and, as she became a toddler, she had the exact same issue.
December 2018
I just went into each affected family and gave them new faces. Nothing else worked, but giving them a new face seems to have fixed the problem for me. It was only a handful of my sims and they all were wearing glasses of some form.
April 2019
April 2021
May 2022
All of the standard Sims are OK, but the townies that are produced at random? They don't have a face, only teeth.
May 2022
Good Luck
Crin
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Important Threads
May 2022
I haven't tried that but I can give it a go and yes I use a lot of CC and mods as I am personally not a fan of mm clothing and hair and mods help spice up my gameplay
May 2022
I know of two types of cc items that can cause the face to disappear like what you show in your pic. CC tongues and cc 3D eyelashes. Other cc that affects the face could also be the cause. So, if have any of those type things in your cc, you might want to look at those first.
Hope this helps.
May 2022
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