Sims 4 missing from GeForce Experience

[JKirkInTexas]

Hello everyone, since the update to the rendering software the game does not show up in geforce experience. I have tried uninstalling the game, restarting and even on another machine running the program but it does not show on that computer as well. Anyone have a fix? Thank you, stay safe.

[EA_Mai · Accepted solution]

Hi everyone!

The Sims 4 should be showing up again on NVIDIA GeForce Experience!

Thanks @JKirkInTexas for confirming

Enjoy!

-Mai

[jpkarlsen]

Did you consider trying to uninstall and reinstall GeForce Experience?

[JKirkInTexas]

@jpkarlsen I did not, as the system is working for all other games supported by it, including Star Wars Battlefront 2.

[JKirkInTexas]

@JKirkInTexas Update, I uninstalled the GeForce Experience, restarted and installed the program again, and this did not make the game appear. I have tried sending feedback to Nvidia but I have yet to receive a response from them.

[jpkarlsen]

@JKirkInTexas 

Open GeForce Experience. Click Settings and select games. Under Game scan click Scan Now and see if the Game is found. If not, under Scan location add the location of the game files if it is not already there.

[JKirkInTexas]

@jpkarlsen I have done this and it does not find the game, even opened the file location of the application and tried scanning in there to no change.

[jpkarlsen]

@JKirkInTexas 

Please contact Nvidia support for more help with this.

[its_hailey-luv]

I have also had this happen to me recently despite uninstalling and reinstalling both TS4 + Geforce Experience. I have contacted support and have received no response..

[kreatora]

@its_hailey-luv

Ge Force Experience no longer supports The Sim4, but it still supports Nvidia graphics cards and you will get information about new drivers.

I don't work for EA

[JKirkInTexas]

That's sorta what I was thinking happened, but it does say on their website that it is still supported.