Help us improve Answers HQ! Take Survey No, Thanks

Re: Sims 4 making screen flicker

by crinrict

Original Post

Sims 4 making screen flicker

★★★★ Newbie

I just downloaded Sims 4 from disks I bought awhile ago.  The game loads fine onto my computer (running Windows 10,) but when I open the game itself up, and it starts running, the top 1/3 of the screen is taken up by what looks like intermittent, diagonally-running static made up of huge pixels.  This also happened when I downloaded the game directly from Origins, as well.  (I downloaded both ways, hoping one would work.)


Could this be happening because I have a sucky graphics card?  Is it a Known Thing that happens that someone might have some way to fix?


Just as a note, I'm a complete idiot when it comes to computers, so if anybody has any help for me, could you please tell me in terms a moderately intelligent chimp could understand?  Standard smile


Thank you!

Message 1 of 3 (71 Views)

Re: Sims 4 making screen flicker

@mydeskisamess  I've moved your post to the Sims 4 tech section, where you'll get game specific help.


I don't work for EA. I'm just trying to help fellow players with their games.
Message 2 of 3 (54 Views)

Re: Sims 4 making screen flicker


Hi @mydeskisamess 


do you have this issue only in the Sims or with other games as well ?


Could you post your Computer's DxDiag?

To gather a DxDiag on your computer, please follow the steps here:

You can attach the txt file to your post directly.

Happy Gaming


I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.

Please only contact me via PM when asked to do so.

Important Threads

Message 3 of 3 (36 Views)

The Sims 4 Patch Notes

Check out the latest updates and bug fixes

View more on EA Help

Restore a previous saved game

Choose from an automatically stored save point in The Sims 4 if your data's corrupted or you want to revert anyway.

View more on EA Help


Forget your EA Account ID or password?

Reset, update, or link your account information.

View More on EA Help