July 2021
July 2021
@lindhard1234 Are you using any mods or cc?
July 2021
July 2021
July 2021
@lindhard1234 Okay, just to reiterate, a new save in a completely clean Sims 4 folder—no mods or custom content added, no saves or other files from your old folder—still runs poorly even with the laptop plugged in? Does it help to play while your laptop is offline, as in, no internet connection at all? You can sign into Origin and put it in offline mode, then disable wifi before pressing Play.
If that doesn't help, I'd like to see the results of some hardware monitoring; let me know if you're interested. You'd only need to run a (free) app while you played, then upload the results.
July 2021
July 2021
July 2021
July 2021
@lindhard1234 I'd like to see how your hardware is handling Sims 4. Please download hwinfo from here:
https://www.hwinfo.com/download/
You don't need to install anything if you don't want to; just choose the Portable version, unzip it, and launch it from Downloads or wherever you want. (If you would like to install, be sure to click the button for hwinfo, not lansweeper.) Restart your computer, and don't open any other apps. Launch hwinfo, choose "sensors only," and click the icon that's a sheet of paper with a + sign to start logging. Save the file to your desktop for easy access later.
Wait five minutes, open Origin, put it in offline mode, and take your computer offline. Launch Sims 4 and play for at least 20 minutes, in fullscreen mode and on ultra settings. Click the same button to end logging. Then upload the log to a third-party free filehosting site and link it here. Please leave it in .csv format, or if you use OneDrive to share, please compress it in .zip format instead.
When testing, please again play a new save in a clean user folder. Make sure you spend most of your time in live mode, not in CAS or Build/Buy, although you can test all three if you want.
July 2021