April 2021 - last edited April 2021
My sims 4 has been crashing for the past 2 days. Tried taking all my cc and mods out, doesn't work. I tried to ''repair'' the game, still doesn't work. Tried restarting, updating my software, all of that and nothing. Usually what happens is I click to open the game, and right before it starts loading it crashes. I have some expansion packs and that's it tbh, so idk what could cause this issue. Please, if you can help me I'd really appreciate it.
Edit: I resolved it, all I did was make a backup and it worked. Now I am slowly putting in my tray folder and mods/cc back.
Edit2: Okay I am back lol literally played the game until now, all my mods and tray files in, and now that I want to play the game again it doesn't work. So the backup ''method'' doesn't really work I guess, and I don't wanna do it everytime I play the game. So indeed, please if you do come up with a solution for this it would mean a lot.
April 2021 - last edited April 2021
Hi @Nizzella Have you tried freeing up space on your pc? That is often a big help in running the game smoothly. ie: find and delete the biggest 'space' culprits using either the windows "storage sense" feature, or the 'Jam software TreeSize free' app.
Don't forget that it's quite possibly a broken mod, it only 'takes one'.. even without them in your game, it may have 'corrupted the game'
There's also a Troubleshooting post by Crinrict here..
If this does not help, please try posting your dx.diag [or this link] for someone to help decipher it for you
April 2021
@Nizzella Please run a dxdiag and attach it to a post.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Please also let me know exactly what you did before the last time the game worked, and what you changed, if anything, between then and when it stopped working.