Re: Sims 4 keeps crashing

by crinrict
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Sims 4 keeps crashing

★★★ Newbie

Hello, 

 

My game keeps crashing within 30 mins - 1 hour of game play every time. Sometimes it crashes and get a last exception but most of the time now it hasn't been getting a last exception. I'm using mods and cc. All the mods I'm using are compliant with the Batuu update (some of my CC may be out of date). I tried taking out all the mods/cc except MCCC and didn't crash/get a last exception (wasn't sure how long I was supposed to test for so that may be it). I also deleted localthumbcache, turned my graphics onto high performance, repaired the game, switched the origin settings, etc. and it's still crashing (especially when there are a lot of sims in an area). 

 

I am running the game on a brand new HP Envy x360 15m-ee0013dx

AMD Ryzen 5 Processor 

 

I am attaching a DxDiag test 

Thanks for all of your help. 

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Re: Sims 4 keeps crashing

Hero
@amieyellow Do you have a file called lastcrash.txt in your documents folder ? If so, could you either c/p the content to a post or create a rar file and upload that.

Also try turning off Origin in game to see if that makes a difference.

Good Luck
Crin

Trennlinie

I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
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