Sims 4 jungle adventure wont download

[Littlesophiagirl]

Recently brought sims 4 jungle adventure and it wont download it says the download server is not responding help please????

[CMeki]

@Littlesophiagirl

Are you getting an error code?

Clear Origin's cache.
Make sure to white-list Origin in your security programs, then run Origin as administrator.

In the Client, go to Origin > Application Settings > Diagnostics, and enable Safe Mode Downloading. Does that make any difference?

[Littlesophiagirl]

Yes thank you very much!