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Sims 4 isn't showing up in my games when it's downloaded

by bellarae03
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Original Post

Sims 4 isn't showing up in my games when it's downloaded

★★★ Newbie

I downloaded the sims 4 and it was working fine for a few months, but then it disappeared from my games in origin and is saying it's not downloaded. I tried downloading it and it said my code was used because I had used it before. It's supposed to be downloaded, I'm on the same computer and everything. I feel like I've tried everything, but it still won't work.

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Re: Sims 4 isn't showing up in my games when it's downloaded

@bellarae03 Are you sure your logged in the the correct Origin account? You have to log in to the same account you used to install the game.

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I do not work for EA or associated with EA other then helping other users in the forums.
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