August 2014
I have pre-ordered Sims 4 about 2 weeks ago and now i can not get the option to download. I received the email letting me know i could download.
September 2014
Are you checking on the Origin client in myGames ?
Is it still grey ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2014
Yes it is still greyed out
September 2014
Check out the first post here then: http://answers.ea.com/t5/The-Sims-4/Information-Sims-4-Preload-Please-Read-first/td-p/3408549/
If all fails, contact a game advisor
Game advisors can be found through live chat.
In Details here: How to contact a Game Advisor using the new EA Help page
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads