May 2020
May 2020
@Kestia10 Yes please, attach a dxdiag and we can take a look.
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
May 2020
May 2020
@LunaLucy2211 Take your time, and please take care of yourself first. When you're ready to come back to this, we'll be around.
May 2020
Hey @puzzlezaddict Here's my DxDiag
May 2020
@LunaLucy2211 Did you get a chance to do a clean uninstall and reinstall of your graphics card driver? The minidump was clear on the process that crashed, and the clean uninstall/reinstall is the next step.
May 2020
July 2020
July 2020
@LunaLucy2211 Don't worry about the delay. No matter when you're ready to troubleshoot, people will always be here to help.
If you are still having trouble though, please run a new dxdiag, since you've probably had a few relevant updates in the last month or two, not to mention the errors might be different.