December 2016
I keep getting this message every time I try to play.
Sims 4 is already running. [ed35e0ea:29f00e76:00000000:18a1dd51]Sims 4 is already running. [ed35e0ea:29f00e76:00000000:18a1dd51]
While I have completely shut down my computer and started it again I still get this message. I have check task manager and nothing shows up running.
So frustrated!!!
Signed,
Purchased but never got to play.
Solved! Go to Solution.
October 2019 - last edited October 2019
If you are on Mac Catalina please check out this thread "The Sims 4 macOS Catalina Troubleshooting" .
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January 2017
If you open your task manager, do you have any processes ts4.exe already running ? If so, try to kill it
If that doesn't work, try reinstalling Origin
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
January 2017
Open up your task manager and click "more details"
If you see Sims 4 is open, close it.
This should work.
June 2017
I have the same problem.But in task manager sims 4 is not open.Do you know what i could do?Thank you.
June 2017
Hi @Tallulah_44
could you try repairing the game through Origin and deleting your Origin cache files: http://sims4.crinrict.com/en/2014/09/delete-origin-cache-files/
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2017
I keep getting this message whenever I open try to open the game: Unable to start: The Sims 4 is already running. [ed35e0ea:29f00e76:00000000:18a1dd51]
I have tried EVERYTHING on the other posts, even posts outside EA, but nothing is working. I bought Origin Access to play The Sims 4, but all I get is this error message. I
tried sharing The Sims 4 folder, I tried repairing the game through Origin, I renamed the folder, I ran it on Windows 8&7 compatibility mode, I moved the folder, I checked my
task manager for any running processes, I restarted my computer several times, but NOTHING! I am trying to avoid reinstalling the game because my wifi is incredibly slow.
Any help would be appreciated because all I want to do is play the freaking game I paid for! The problem is not with Origin because all the other games are working fine.
[I am running Windows 10 BTW]
September 2017
Hi @NadaSeif
did you also reinstall Origin ?
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads
September 2017
I had this problem myself and I figured out the culprit was my antivirus. I have Bitdefender and it kept blocking Sims from running. I had to go in and specifically allow the application (through safe files - Application access). This might not be the case for you; but I never found that solution myself when I had been searching.
September 2017
How do you do that because I have bitdefender and I don't know how to do what you said
September 2017
this is something I found googling but I don't know what version of Bitdefender this is as I'm not using it myself: https://www.bitdefender.com/support/how-to-add-application-or-process-exclusions-in-bitdefender-cont...
You want to exclude Origin.exe and ts4.exe in programs(x86)\Origin_Games\thesims4\game\bin (path may vary depending on your installation)
Good Luck
Crin
I don't work or have any association with EA. I give advice to the best of my knowledge and cannot be held responsible for any damage done to your computer/game.
Please only contact me via PM when asked to do so.
Important Threads