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Re: Sims 4 install error

by WootCandy

Original Post


Sims 4 install error

★★ Newbie


Installing Sims 4 game on PC/Win 7.  Got the VC++ runtime error.  Followed the posted solution but no luck.  Here is install log at the point of failure:


15:03:23 Start redistributables install phase
15:03:25 Started VC++ Runtime 12.0.21005.01 Install Phase
15:03:42 Installing VC2013 version: 12.0.21005.01
15:03:42 Installing VC2013 version: 12.0.21005.01
15:03:42 Installing x86 VC runtime: 12.0.21005.01
15:03:42 Launching process:
Command: "C:\PROGRA~2\ORIGIN~1\THESIM~4\__INST~1\vc\vc2013\redist\vcredist_x86.exe" /install /quiet /norestart
Working directory: C:\PROGRA~2\ORIGIN~1\THESIM~4\__INST~1\vc\vc2013\redist\
15:04:39 Process exited with exit code 1603.
15:04:39 Error installing x86 VC runtime.
15:06:42 Installer finished with exit code: 1
15:06:42 Shutting down data reader.


[edit: email address removed]


Message 4 of 5 (1,891 Views)

Sims 4

★★ Newbie

In order to download my games to my PC  I upgraded to  Windows XP to 5.1.2600 (SP3 Build 2600) and still cannot download Sims 4, Sims 2 or Bejeweled.  So where did I go wrong? 

Message 1 of 5 (1,874 Views)

Re: Sims 4

Hero (Retired)

What does Origin say?  Any error message or anything?


Run Origin as Admin?

Message 2 of 5 (1,873 Views)


★★ Newbie

Can we please get some of these things back on Sims 4 that we had on other Sims such as toddler stage -- that was the cutest stage and I miss it.  Better neighborhoods, more places to go.... no restaurants, stores, games, movies....  No pools, not many toys for children or outside activities, ball, things like that.  Please give us some of those things back.  

Message 3 of 5 (1,864 Views)

Re: Sims 4 install error

Hero (Retired)

Try installing it from here:


I believe it is also in the game's main data folder (in \Origin Games\)


Don't have the game installed near me at the minute so that probably isn't exactly correct but it should be darn close.

Run it as Administrator.


This seems to have fixed some VC errors for others:

Message 5 of 5 (1,864 Views)
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